Ingeniero De Soporte De It Ingeniero De Soporte Ingles Necesario

The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk.The Technical Support and Services Technician is responsible for having strong customer service skills.They will act as the front line answering all technical related questions in a timely manner.SHIFTS AVAILABLE : ~ Monday- Friday 7am - 4pmSTARTING RATE : $60,000 MXNIT Support Technicians will : Have advanced IT knowledgeHave an interest in pursuing a career in the IT fieldHave the ability to multitask and prioritize a changing workloadHave strong organization and communication skillsBe a reliable and dependable workerDuties include, but are not limited to : Serving as the main point of contact for internal customers seeking technical assistance over the phone or through emailPerforming remote troubleshooting through diagnostic techniques and asking pertinent questions to the internal customerProviding remote support, software loading, etc. for all hand-held and tablet technology tools