En CRH Talento en IT, nos especializamos en la búsqueda y selección de consultores en el sector de Tecnologías de Información (IT) de acuerdo con las necesidades de nuestros clientes.
At CRH Talento en IT, we are looking for a Microsoft Dynamics Administrator for a 12 month contract project.
Location : 100% Remote (anywhere in Mexico)
Qualifications we are looking for :
- 3+ years Dynamics experience in customer support required
- Experience with Dynamics application architecture, designing and building custom workflows
- Experience with Microsoft Power Apps Platform and Flow
- Functional and / or Technical Certifications as deemed appropriate for specialization
- Third party integration experience
- Understands ERP best practices
- Experience building Dynamics automations
- Expert level in Microsoft Excel (data functions, pivot tables, etc.)
- Ability to multitask and meet multiple competing deadlines
- Excellent written and verbal presentation skills
- Great communication skills and ability to work across different teams
- Experienced in standardizing processes, strong organizational skills
- Basic understanding of accounting principles
- Strong understanding of relational database
Job duties
Build and deploy solution design according to project timelineWrite test plans and perform system validation test for new release previews and customizationsBuild custom records, fields, and transactions, saved searches, dashboards,roles and permissions according to best practicesWork with business and technical personnel to provide application architecture, design, configuration, and support withrespect to Microsoft Dynamics 365 platform for Customer ServiceServe as a Subject Matter Expert (SME) within all aspects of Dynamics including technical requirements, system configuration, user requirements, and system upgradesWork collaboratively within the team to build, test, deploy, and maintain configurations using custom and industry common practices throughout multiple environments (e.g.,Sandbox / DEV / QA / UAT / PROD).Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issuesLead and / or participate in analysis sessions with functional superusers / business analyst to determine application requirements for new implementations, and facilitate workshops to demonstrate proof of conceptsExtend the capability of the application through creation of new entities, forms, workflows, and reportsCreate applicable system-related documentation, including design specifications, application tes plans, test cases and system admin guides for Dynamics 365Participate as the Dynamics SME representing solutions design for systems related to Dynamics 365Document system business flows and assist in building training material for new process designsTrain other team members in Dynamics 365 best practicesProvide guidance to the data management team to build integrations related to Dynamics dataParticipate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutionsWork closely with functional teams to ensure business systems implementations are supportedContribute to the technology roadmap for the organization with respect to the Dynamics ecosystem