Lead Microsoft Dynamics 365 CRM Developer

Lead Microsoft Dynamics 365 CRM Developer

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a Lead Microsoft Dynamics 365 CRM Developer to spearhead integration and customization projects within our global CRM delivery team across the Americas.

In this role, you will guide architectural choices, manage integrations, and mentor your team while upholding performance and security standards. Join us to leverage your expertise and ensure the success of CRM implementations.

Responsibilities

• Lead the team in delivering integration and customization solutions on Dynamics 365 for the acquired business unit
• Make architecture decisions for CRM workflows, custom entities, data models, and system integrations
• Manage CRM integration with external platforms such as SAP and Customer Portal
• Collaborate with the Global CRM Governance Team, including CEM Architect and Product Owner, to align roadmaps and implement best practices
• Maintain high development quality and provide mentorship to team members
• Ensure adherence to multilingual support, performance, and security standards
• Conduct code reviews and enforce coding guidelines and branching strategies
• Coordinate the technical efforts of the development team
• Develop plugins, workflows, Power Automate flows, and custom UI components using TypeScript, C#, and FetchXML
• Convert functional requirements into technical designs
• Guide developers and ensure conformity with architectural standards
• Customize and enhance CRM capabilities across Sales, Customer Service, Field Service, and Marketing modules

Qualifications

We offer

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