Aplicar en 3 Minutos : Learning & Development Specialist...

Role Overview :

Our ideal candidate will have a passion for creating memorable experiences for guests. The role involves working closely with department heads and playing a key part in leadership development, onboarding, brand training, and service culture initiatives.

The successful candidate will have a strong background in learning and development and experience designing and delivering soft-skills and service-focused training programs.

Key Responsibilities :

• Develop and implement a hotel-wide learning and development plan aligned to business goals.
• Design and deliver tailored training programs that reflect the highest standards of ultra-luxury hospitality.
• Conduct learning needs analysis in collaboration with department heads and resort leaders.

This role requires an individual who is intuitive, generous, and spontaneous in spirit, able to make guests happy beyond anything they have ever imagined.