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Technical Presales Manager

Technical Presales Manager

CloudflareEstado de México, Mexico
Hace 13 horas
Tipo de contrato
  • Teletrabajo
Descripción del trabajo

Overview

Join to apply for the Technical Presales Manager role at Cloudflare .

About Cloudflare : At Cloudflare, we are on a mission to help build a better Internet. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We are committed to building a diverse and inclusive team and hire based on potential while supporting growth and development.

What You’ll Do

As a Solutions Engineering (SE) Manager for the LATAM region at Cloudflare, you will lead a cross-functional team responsible for supporting the full sales lifecycle and delivering technical excellence across our customer base. This leadership role blends technical expertise, strategic thinking, and strong interpersonal skills to drive business growth in partnership with the Sales organization. You will manage a geographically distributed team of Solutions Engineers located across the US and Mexico, providing coverage for all LATAM countries. Your team will work closely with Enterprise, Mid-Market, and Public Sector Sales teams, as well as other GTM teams including Professional Services, Customer Success and Channel teams, to ensure customers realize the value of Cloudflare’s solutions.

Responsibilities

  • Lead and mentor a high-performing team of SEs supporting LATAM customers and prospects.
  • Collaborate with Sales leadership and other GTM teams to develop and execute regional growth strategies.
  • Align SE activities with Sales, Customer Success, and Product Management teams to ensure a seamless customer experience.
  • Ensure the team effectively communicates the value and technical capabilities of Cloudflare’s products.
  • Drive best practices in technical discovery, solution design, and product demonstrations.
  • Support recruiting, onboarding, and career development of SE team members.

Requirements

  • 10+ years of experience in solutions engineering, systems architecture, or similar technical customer-facing roles.
  • 5+ years of leadership experience with a track record of building, developing, and scaling technical teams.
  • Bachelor’s degree in Computer Science, Engineering, MIS, or related field; MBA or master’s degree is a strong plus.
  • Deep understanding of networking, internet protocols (TCP / IP, DNS, HTTP / S, BGP), cloud infrastructure, and security technologies.
  • Proven success managing technical pre-sales and full sales cycles, including discovery, solution design, and proof-of-concept execution using industry frameworks such as MEDDPICC.
  • Strong operational leadership with experience implementing scalable processes and cross-functional best practices (Sales, Product, Customer Success).
  • Excellent organizational, analytical, and problem-solving skills with the ability to prioritize in dynamic environments.
  • Strong interpersonal and communication skills, capable of engaging both technical and non-technical stakeholders.
  • Fluency in English and Spanish; Portuguese is a plus.
  • Willingness to travel across the US, Mexico, and LATAM as needed.
  • Experience in SaaS, cloud, or cybersecurity companies, particularly in regional or global, matrixed environments.
  • Desirable Skills, Knowledge And Experience

    Cloudflare values diverse professional backgrounds and looks for individuals who can break down complex topics, coach others, and collaborate well across functions. We seek people who :

  • Have a passion for technology and people, with the ability to explain complex topics in clear terms.
  • Are natural educators and coaches who mentor others and help teams grow.
  • Thrive in a collaborative environment and support teammates across functions.
  • Are hands-on builders with a bias toward action and willingness to engage in technical details when needed.
  • What Makes Cloudflare Special?

    We’re a highly ambitious, large-scale technology company with a soul. Our mission includes protecting the free and open Internet. Project Galileo, the Athenian Project, and 1.1.1.1 illustrate our commitment to security, accessibility, and privacy.

    Equal Opportunity

    Cloudflare is proud to be an equal opportunity employer. We provide equal employment opportunities for all people and value diversity and inclusiveness. All qualified applicants will be considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, or any other basis protected by law. We are an AA / Veterans / Disabled Employer. Reasonable accommodations are available on request by contacting hr@cloudflare.com.

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