Support Specialist

Job Description :

As a Junior Customer Support Analyst, you will be responsible for communicating with customers via phone, email, and chat. You will provide knowledgeable answers to questions about product, pricing, and availability, and work with internal departments to meet customer needs.

Key Responsibilities :

• Handle customer inquiries and resolve issues in a timely and professional manner
• Provide product information and respond to customer queries regarding product features, pricing, and availability
• Collaborate with cross-functional teams to ensure seamless delivery of customer service

Required Skills and Qualifications :

To be successful in this role, you should have :

Benefits :

Working as a Junior Customer Support Analyst offers numerous benefits, including the opportunity to develop your skills and knowledge in customer service and support.