Mobility Services Manager

The Workplace Device Services function within the Workplace & Enterprise Services function is accountable for the services that are delivered through the physical devices that employees use on a day to day basis. This includes service strategy, performance and availability along with the definition and delivery of a world class catalogue and strategic standards. The services in the remit of this role include Laptops, Desktops, Mobile, Print and Video Conferencing – driving the roadmap to ensure we remain at the leading edge of technology innovation to maximise the employee experience and productivity. Accountable for currency, partner and supplier contract and service delivery management, technology roadmap and refresh.

This role has a lead accountability for the Global Mobility Services (Voice & Data Carrier Contracts, Mobile Phone catalogue, procurement & lifecycle, Mobile Policies) and responsibility for the Workplace Device Services relationship with the vendors across each of these services.

Typical Accountabilities

This role enables our business colleagues to generate value, by defining standards, operating governance with guardrails and driving exploitation.

This role works closely with

• Desktop Lifecycle Manager ensuring that we have a consistent, excellent, employee experience across all devices, when accessing our collaboration and productivity tools
• The Solutions Integration team who deliver complex technical change
• The Architecture and Engineering team on roadmaps, new services and pilots
• The IT Services & Experience Team to ensure new services and upgrades are introduced effectively to support our business.
• The Cybersecurity and Operations team to ensure services are secure and optimized.
• Global Delivery team to ensure on time and on budget delivery of critical programmes including innovation and lifecycle refresh
• Site & FM leads, ensuring our aligned standards are executed and budget is appropriately allocated on sites where IT does not own the budget

Global Mobility Services Role

Reports to the Workplace & Enterprise Services – Workplace Device Services Senior Director

Education, Qualifications, Skills and Experience

Essential

Desirable

Date Posted

15-Oct-2025

Closing Date

30-Oct-2025

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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