Lead Project Manager Services

The Lead Project Manager (LPM) is responsible to plan, organize, staff, and monitor all Services Project activities on his / her assigned Zone / Region. With his / her technical skills and expertise, the LPM has the important role of assisting the After-Sales Managers & Directors in selling Services projects. The LPM is accountable externally for customer’s satisfaction and internally for the compliance with the QTC-S process or other intra-group processes.

Your Mission

• Drives direct reports and operates according to theQTC-S process
• Planning : Establishes steps and timetables forachieving results required by his superior
• Organizing & Staffing : Establishes a structure foraccomplishing plan requirements & staffs / makes recommendationaccordingly
• Training : Helps define necessary means and needs interms of training in order to respond to Group targets
• Objective setting : Contributes in objectives setup ofsubordinates following Group's overall goals; Sets personal development;
• Controlling : Monitors results vs plan by measuringperformance on a periodic basis
• Problem solving : Identify deviations, and then plan and organize to solve problems
• Keeps control over day-to-day activities (1st contactto ASM / ASD, customer presentation, RFQ assigt, workload, escalation)
• Responds to KPI feedback / monitoring (TTQ, Hit ratio, …)
• Carries the expertise to manage complex projects suchas large Packaging, Molds, LI and / or LC projects
• Carries the responsibility and accountability of aProject Manager when managing large / complex projects

Your Profile

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