Operations Executive

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About the Company

: Noatum is committed to providing exceptional logistics and supply chain solutions.

Our mission is to deliver value to our clients through innovative services and a customer-centric approach.

About the Role

: We are seeking a dedicated professional to manage shipping operations and customer service, ensuring smooth communication and coordination with various stakeholders.

Responsibilities

Submit bookings, manage bookings with the shipping lines, follow up on invoices downloaded from shipping line platforms, and payment requests until posted with shipping lines.

Provide customer service through email and telephone as needed.

Follow up through the operational process with customers, coordinating operations with shipping lines, transportation partners, customs brokers, other Noatum offices, and agents.

Track shipments through the Cargo Wise System, from opening to closing of the shipment.

Provide quotes to the network.

Qualifications

Degree in International Trade, International Commerce, or related fields.

Adaptability to change and strong analytical skills.

Experience working with a freight forwarder or maritime product.

Required Skills

Incoterms knowledge.

Experience with Cargo Wise system or similar.

English (advanced level).

Knowledge of shipping lines in Mexico and familiarity with shipping line platforms.

Established relationships with main shipping lines in Mexico.

Pay range : 25 to 30 thousand monthly pesos + benefits

Equal Opportunity Statement

: Noatum is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

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