Engineering Manager, Managed Services

This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.

If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.Engineering ManagerThe BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers.

From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment.

As a BootStack Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering.

Collaboration with customers, product engineering, and operations is critical to success.As an Engineering Manager you will : Manage a growing engineering team to optimise the quality and velocity of both development and operationsIdentify and measure team health indicatorsImplement disciplined engineering and operations processesRepresent the BootStack team with respect to stakeholders, customers, and external teamsEnsure proper team focus on priorities, milestones, and deliverablesWork to meet service level agreements with customer deployments around the globeDeliver quality managed services in a consistent, timely mannerThe successful Engineering Manager candidate will have : Bachelors (or equivalent) education in a technology fieldProven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and / or managing operations teamsProven experience with OpenStackDemonstrated strong commitment to testing methodologies and maintainable code qualityExperience with Linux system administration, Ubuntu / Debian a plusStrong communication and cooperation skillsExperience with agile software development methodologiesExperience working in and managing distributed teamsTechnical aptitude for understanding complex distributed systemsExperience with cloud topologies and technologiesTravel to team and company events and customer meetings, roughly 20% or lessWhat we offer youWe consider geographical location, experience, and performance in shaping compensation worldwide.

We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance.

In addition to base pay, we offer a performance-driven annual bonus.

We provide all team members with additional benefits, which reflect our values and ideals.

We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!

Personal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleagues from your team and othersPriority Pass for travel and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm that is at the forefront of the global move to open source.

As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis.

We recruit on a global basis and set a very high standard for people joining the company.

We expect excellence - in order to succeed, we need to be the best at what we do.Canonical has been a remote-first company since its inception in 2004.

Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical provides a unique window into the world of 21st-century digital business.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination.

Diversity of experience, perspectives, and background create a better work environment and better products.

Whatever your identity, we will give your application fair consideration.

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