Customer And Production Planning Team Leader

Company DescriptionDo you want beneficial technologies being shaped by your ideas?

Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the change to improve quality of life all across the globe.

Welcome to BoschWe are a pacesetter and trendsetter in the field of steering systems for passenger cars and commercial vehicles.

Bends, switchbacks, parking spaces, rough roads, slippery road surfaces and sudden lane-change manoeuvres – this is our world.

We call it the fascination of steering.

We set the course for technological change and are a highly capable, experienced partner for the automotive industry.Job DescriptionThe Customer & Production service group leader is mainly responsible for controlling information flow from the customers to all involvedinternal departments as well as the suppliers.Key tasks are maximizing customer on time deliveries, maintaining acceptable inventory levels and reducing costs.The role also supports and leads improvement projects and change management activities within thevalue stream.

This position interacts regularly with employees, management, senior management, customers andsuppliers.

The level of quality and accuracy displayed in the performance of this job will have an impact on the dailyoperations of the department and, ultimately, customer.Responsible for the management of inventory levels, schedules and availability of selected item, either manufacturedor purchased, to meet production levels.Communicate information as required to departments and personnel within the company.Works closely with Logistics, Engineering, Purchasing (including incoming inspections), Manufacturing and BusinessUnit Mangers.1st level escalation contact for customers.Analyze potential past due orders and the reasons / actions required to reduce or eliminate issues.Ensure the plan is loaded into SAP properly, accurately and timely fashion, running the MPS so that supplierschedules can be distributed.Responsible for maintaining FG material inventory levels at target and good inventory accuracy.Follow-up and expedite materials as needed to meet customer requirementsReceive EDI's, analyze and then develop plan to meet customer's demands.

Build and maintain good relation andpartnership with customer.Maintain updated all customer systems (Covisint, DDL, Smart, Supply Power)Responsible for keeping good relationship with the customer material planner (where applicable) and provide promptresponses to customer requestsQualificationsQualificationsBachelor Degree - Supply Chain Management, Logistics Management, Engineering in general, Economics,International Trade, etc.Language : English- Advanced levelGerman- Desired (Optional)Experience in a similar role >

3 yearsTechnical Skills : ERP (SAP).

• Advanced (Desired)Microsoft Office (Excel, PPT, Power BI) - IntermediateAutomation tools (ej. Catalytic) - BasicWorking Knowledge of procurement planning / Leveling of production - AdvancedSoft Skills : Market / Customer OrientationCooperationNegotiations skillsInterdisciplinary ThinkingProblem SolvingSelf-driven