Transform your career with a new opportunity as a Collections Representative!
Job Summary
As a skilled Bilingual Collections Representative, you will play a crucial role in connecting with clients and customers to discuss payment options for outstanding debts. Your exceptional communication skills and professional demeanor will ensure a consistent level of service at all times.
- Deliver high-quality customer service by making outgoing calls to clients and customers to discuss payment arrangements.
- Achieve set collection targets while maintaining call quality objectives.
- Provide expert advice on available payment options and debt recovery strategies.
- Process each call accurately, updating records accordingly.
- Input data efficiently and effectively into the system.
- Manage disputes professionally, ensuring that caller concerns are resolved correctly and all parties are notified.
- Explain lease, sale, and credit contract terms appropriately.
- Must have :
- At least 1 year of experience in collections (call center).
- Advanced English language proficiency.
- Availability to work Monday to Friday, 6 : 30 am to 3 : 30 pm or 7 : 30 am to 4 : 30 pm.
- Weekends off.
Benefit from a Competitive Monthly Gross Salary and enjoy On-Site Job Opportunities in Chihuahua, Chih.