Career Transformations Specialist...

Transform your career with a new opportunity as a Collections Representative!

Job Summary

As a skilled Bilingual Collections Representative, you will play a crucial role in connecting with clients and customers to discuss payment options for outstanding debts. Your exceptional communication skills and professional demeanor will ensure a consistent level of service at all times.

• Deliver high-quality customer service by making outgoing calls to clients and customers to discuss payment arrangements.
• Achieve set collection targets while maintaining call quality objectives.
• Provide expert advice on available payment options and debt recovery strategies.
• Process each call accurately, updating records accordingly.
• Input data efficiently and effectively into the system.
• Manage disputes professionally, ensuring that caller concerns are resolved correctly and all parties are notified.
• Explain lease, sale, and credit contract terms appropriately.
• Must have :
• At least 1 year of experience in collections (call center).
• Advanced English language proficiency.
• Availability to work Monday to Friday, 6 : 30 am to 3 : 30 pm or 7 : 30 am to 4 : 30 pm.
• Weekends off.

Benefit from a Competitive Monthly Gross Salary and enjoy On-Site Job Opportunities in Chihuahua, Chih.