Sales Support Specialist

About JD Logistics :

JD Logistics is a leading global logistics company and a subsidiary of JD.com, one of the largest and most innovative e-commerce companies in China. At JD Logistics, we specialize in providing cutting-edge logistics solutions, focusing on supply chain management, technology-driven operations, and e-commerce logistics. Our commitment to excellence allows us to deliver seamless and efficient services to customers worldwide. As a rapidly growing company, we are seeking a dedicated and skilled Sales Support Specialist to join our team and contribute to our success.

Position Overview :

We are looking for a highly motivated and detail-oriented Sales Support Specialist to join our team. The ideal candidate will play a key role in assisting our local sales teams, ensuring smooth communication and logistics operations, and providing top-tier customer service. The candidate should have strong logistical knowledge and possess experience in logistics and sales support.

Key Responsibilities :

• Provide vital support to the local sales team by managing sales-related inquiries, preparing quotes, and assisting with the documentation process.
• Collaborate with internal teams to ensure smooth and efficient sales order processing.
• Assist in preparing presentations, reports, and other materials to help the sales team achieve their objectives.
• Coordinate with customers and internal departments to ensure timely deliveries and customer satisfaction.
• Handle logistics-related tasks such as order tracking, shipment updates, and managing inventory as needed.
• Maintain an up-to-date understanding of the company’s logistics services and products to provide accurate information to customers.
• Support the implementation of sales strategies and contribute to achieving sales targets.

Requirements :