Manager Account Management

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. The Outsourcing Team is one of the structural teams forming the Bank Information Group. They're responsible for managing and overseeing the risks of outsourcing and other third-party arrangements, including documentation related to operation resilience and exit plans.

We’re looking for an Outsourcing Manager to collaborate with Compliance, Risk, and service delivery teams to help manage ongoing supplier, and intra-group relationships. You'll ensure proper documentation and regulatory reporting deliverables related to third-party management.

Managing third-party risk activities, including onboarding, due diligence, risk assessments, and ongoing vendor monitoring

Implementing policies and operating models for third-party and supply chain risk management

Overseeing internal governance processes for outsourcing approvals and vendor lifecycle changes

Providing clear guidance for staff on third-party risk management procedures, risk assessments, and their ongoing accountability

Preparing regular reports to senior management on the status of outsourcing activities, the risks, compliance, and performance metrics

A bachelor's degree or equivalent in a relevant field, such as finance, business administration or economics

~6+ years of experience in a role involving supply chain management, outsourcing, or third-party risk management

~ Excellent understanding of outsourcing and business resilience regulations in retail financial services

~ Proven ability to develop service management frameworks and conduct ongoing outsourcing risk assessments

~ Fluency in English and Spanish

A risk management qualification

Executive and Board-level interaction experience