Technical Product Line Manager - Operating Systems

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Toshiba Global Commerce Solutions is seeking a Product Line Manager to join the hardware infrastructure team in Guadalajara, Mexico. This individual will be responsible for managing a line of product offerings that complement the Toshiba retail infrastructure portfolio. We are seeking an experienced Product Line Manager (PLM) to lead the strategic direction, development, and lifecycle management of our Operating System product lines (including Linux, Android, and Windows-based solutions). This role requires a blend of strategic thinking, customer empathy, and technical understanding to drive differentiated offerings across retail, embedded, and enterprise environments.

As the PLM, you will own the end-to-end product strategy , roadmap, and go-to-market alignment for a multi-OS portfolio that powers mission-critical devices such as Point-of-Sale (POS), Self-Checkout, and other embedded hardware

Key Responsibilities

• Product Strategy & Roadmap
• Define and evolve the long-term vision, roadmap and release plans for the OS product line (Linux, Windows, Android), aligned with company and customer goals.
• Conduct competitive analysis, market research, and customer feedback loops to identify opportunities for differentiation and innovation.
• Own the lifecycle management : GA planning, versioning (Major, Minor, Service Packs), EOL strategy, patch cadence and Upgrades.
• Cross-functional Collaboration
• Partner with Engineering, Architecture, QA, and Program Management to deliver high-quality releases on time.
• Work closely with Sales, Solution Architects, and Marketing to ensure alignment of positioning, messaging, and enablement.
• Collaborate with OEM and silicon partners (e.g., Intel) to maintain hardware compatibility and performance optimization.
• Customer & Partner Engagement
• Serve as the voice of the customer internally, translating business needs into product requirements.
• Lead customer-specific OS engagements, including roadmap alignment, feature requests, and migration plans.
• Support customer advisory boards, user group conferences, and strategic account briefings.
• Financial Ownership
• Manage portfolio P&L including licensing models, cost structures, and forecast planning.
• Prioritize investment areas based on ROI, adoption metrics, and long-term business value.
• Product Metrics & KPIs
• Track product adoption, version penetration, and defect trends.
• Define KPIs for release velocity, customer satisfaction, and operational efficiency.
• Present performance reports to executive leadership with clear insights and actionable recommendations, in monthly and quarterly portfolio reviews

Required

Qualifications :

Preferred

Soft Skills

Why Join Us?

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Product Management and Marketing

Industries

Technology, Information and Internet

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