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Customer Service Ambassador (03 / 10 / 2025)...

Customer Service Ambassador (03 / 10 / 2025)...

beBeeCustomerServiceSantiago de Querétaro, MX
Hace 2 horas
Descripción del trabajo

Customer Service Representative Job Description

We are looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our clients, resolving their issues in a timely and professional manner.

Job Requirements :

  • Advanced English communication skills
  • Proven Customer Support experience or experience as Client Service Representative
  • Able to appreciate the customers' perspective showing empathy
  • Active listening to fully engage the customer with their concerns
  • Ability to multi-task
  • Computer and online navigational ability to multi-task during customer interactions with multiple systems and resources
  • Understand policies and procedures and communicate them professionally to the customer
  • Acknowledging and resolving customer complaints / concerns
  • Listen to customers' concerns, maintain a positive attitude and calmly respond to customers' complaints, issues and questions
  • Resolve customers' concerns and answer customers' questions to your best ability

Qualifications :

  • Minimum High school Diploma
  • Minimum 1 year of Customer Service Experience
  • Advanced proficiency in English
  • Available for full-time work
  • Benefits :

    We offer competitive compensation and benefits package, including opportunities for career growth and development.

    What We're Looking For :

    We are seeking a highly motivated and customer-focused individual who is passionate about delivering exceptional service. If you have a positive attitude, excellent communication skills, and a strong work ethic, we encourage you to apply.

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    Customer Service • Santiago de Querétaro, MX

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