Network Security Senior Specialist Cisco ASA / NextGen FW

Network Security Senior Specialist Cisco ASA / NextGen FW

Date : Oct 3, 2025

Location : Anywhere, MEX, MX

Company : NTT DATA Services

We are currently seeking a Network Security Senior Specialist Cisco ASA / NextGen FW to join our team in Anywhere, México (MX-MEX), Mexico (MX).

Roles and Responsibilities

• Work on requests, changes, incidents, and problem records to support customers’ network security environment
• Provide technical escalation to L2 support engineers
• Provide on call support for high severity incidents in a 24x7 environment
• Detect security issues, create customer tickets, and manage problems until closure
• Act as point of escalation for the Network Security team and collaborate with internal support teams to ensure timely resolution of issues
• Ensure that Service Level Agreements and operational standards are met
• Perform system maintenance, check-ups and maintain current documentation
• Provide resolution plans for device issues
• Propose service, process, and technical improvements to management

Requirements

Work Timings : 24 / 7 work environment, Mexico

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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