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SAP Integration- Service Management, Sr
Thomson Reuters MéxicoCiudad de México, Ciudad de México, MexicoHace 24 días
Tipo de contrato
- Teletrabajo
Descripción del trabajoBachelor’s degree or equivalent required; Computer Science or related technical degree preferred. Fluent English is a must. 5+ years of experience in SAP Integration / ETL across configuration, development, testing, and release. Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems / infrastructure. Proven track record of success participating in projects and initiatives even with ambiguous details provided. Strong customer service, problem-solving, organizational, and conflict management skills. Strong IT Service Management and standards experience. Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills. Proven ability to learn new technologies quickly. Hands-on experience with programming and scripting languages. Comfortable in a fast-paced environment and motivated by complex technical and business challenges. ITIL knowledge. Hybrid Work Model : We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance : Flex My Way policies to help manage personal and professional responsibilities, including work from anywhere for up to 8 weeks per year. Career Development and Growth : Our Grow My Way programming and skills-first approach supports your learning and advancement in an AI-enabled future. Industry Competitive Benefits : Flexible vacation, mental health days, Headspace access, retirement savings, tuition reimbursement, incentive programs, and wellbeing resources. Culture : Inclusive, flexible, achievement-oriented culture with values : Obsess over our Customers, Compete to Win, Challenge Thinking, Act Fast / Learn Fast, Stronger Together. Social Impact : Two paid volunteer days per year and opportunities for pro-bono projects and ESG initiatives. Making a Real-World Impact : We help customers pursue justice, truth, and transparency by providing trusted information globally.
Overview
Join to apply for the SAP Integration- Service Management, Sr role at Thomson Reuters México
Location : CDMX
About the Role
In this opportunity as an SAP Integration- Service Management, Sr you will :
- Deliver SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service improvement, by ensuring reliability and availability.
- Collaborate with different partners and teams to implement IT standards (operational, compliance, etc) for SAP systems.
- Monitor, support, and improve services according to incident, change, and problem management for daily operations according to IT TR and SAP standards.
- Internal cross-functional collaboration for SAP transformation, through continuous process improvement and advisory on high-value propositions considering best practices.
- Active collaboration in SAP migration to S4, also considering integration for systems related to architecture for modules / technical accordingly.
- Partner with application development teams to deliver operational readiness for new applications and features.
- Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes.
- Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting / exceeding SLAs.
- Responsible for monitoring and analyzing business operational and technical key metrics.
Qualifications / About You
You’re a fit for the role if your background includes :
How to Apply
To apply, please upload your updated resume in English.
What’s in it For You?
About Us
Thomson Reuters informs the way forward by bringing together trusted content and technology. We serve professionals across legal, tax, accounting, compliance, government, and media with software and insights to empower decision-making. Reuters is a world-leading provider of trusted journalism and news. We are a global company with 26,000 employees across 70+ countries and a commitment to equal opportunity employment and accommodations as required by law. Learn more at thomsonreuters.com.
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Sap Integration Service Management Sr • Ciudad de México, Ciudad de México, Mexico
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