SAP Basis - Service Management, Analyst

About the Role

Talent Acquisition Analyst at Thomson Reuters Brasil

Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

In this opportunity as an SAP Basis - Service Management, Analyst , you will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on SAP Basis .

Responsibilities

• Deliver SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service improvement, ensuring reliability and availability.
• Collaborate with different partners and teams to implement IT standards (operational, compliance, etc) for SAP systems.
• Monitor, support and improve services according to incident, change and problem management for daily operations according to IT TR and SAP standards.
• Internal cross functional collaboration for SAP transformation through continuous process improvement and advisory on high value propositions considering best practices.
• Active collaboration in SAP migration to S4, including integration for systems related to architecture for modules / technical accordingly.
• Partner with application development teams to deliver operational readiness for new applications and features.
• Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes.
• Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting / exceeding SLAs.
• Responsible for monitoring and analyzing business operational and technical key metrics.

About You

To apply

Please upload your updated resume in English.

Location

Location : CDMX

What’s in it For You?

About Us

Thomson Reuters informs the way forward by combining trusted content and technology. We serve professionals across legal, tax, accounting, compliance, government, and media. We are an Equal Employment Opportunity Employer and provide a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Seniority level : Associate

Employment type : Full-time

Job function : Information Technology

Industries : Financial Services, Legal Services, and IT Services and IT Consulting

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