Chief Community Officer

As a member of the C-Level team, she / he will act as a visionary leader, team supervisor and advocate of digital products, designing short, medium- and long-term strategies.

As a product strategist she / he must our business model, organization and technology context to define how the company is going to create digital products that deliver value to both business and customers. Also as we are now launching digital products with a huge exponential value; This direction must include product vision, innovation, design, development, management and marketing; so the CPO will collaborate with other areas like Technology, Data and Business.

Strategic leadership qualities must be balanced / complemented with managerial and operational skills. CPO must have relevant experience in a variety of product related roles ensuring an in-depth knowledge that will enable him / her to effectively manage all aspects of the digital products. He / she will take responsibility for overseeing the design and implementation of all digital products within the company. This role will provide strategic planning, leadership, team development, training and adherence to company's vision. Understand and manage the design process from discovery stages to iterate products that solve users'problems or address specific needs in a given market.

He / she might centralize key insights from data analytics, customer success metrics, user testing, user research, etc., He / she will collaborate with Technology and Growth through all the stages involved in bringing a product from a concept / idea to market release and beyond. He / she will own the digital products' entire journeys.

Advanced Spanish (This role is based on Mexico City, open to remote work)

~ Product metrics and performance. Quantitative and Qualitative data analysis.

~ Agile methodologies.

~ Project management skills (i.e. leadership, communication, scheduling, risk management, cost management, negotiation, critical thinking, task management, quality management, easy going attitude / approach, time management, tech savvy)

~ Hypothesis Testing.