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Digital Experience Operations Lead - MKT...
Arrow Electronics, Inc.Tlaquepaque, Jalisco, MXHace más de 30 días
Descripción del trabajoDefine and implement enterprise content strategy standards, frameworks, and taxonomies Drive strategic content planning and execution in collaboration with product, marketing, and UX Oversee content governance, quality control processes, and audit mechanisms to ensure relevance, accuracy, and brand alignment. Manage day-to-day digital content workflows including web content publishing, content migrations, and updates in the CMS Establish scalable processes for intake, prioritization, editing, and publishing across a large, distributed content environment Collaborate with internal stakeholders to ensure web content meets accessibility, compliance, and editorial standards Oversee the execution of technical and on-page SEO strategies to improve site visibility, search rankings, and organic traffic Monitor performance using analytics tools (e.g. BrightEdge, Google Search Console or similar) and translate insights into actionable improvements Partner with UX and product teams to embed SEO into the design and development process 8+ years of experience in digital content strategy, web publishing operations, and / or SEO, with at least 3 years in a team leadership role Proven success managing cross-functional content and SEO initiatives in a complex B2B or enterprise digital environment Deep familiarity with enterprise content management systems (preferably Adobe AEM), SEO tools, and governance frameworks Strong understanding of digital customer journeys and how content supports acquisition, engagement, and conversion Experience collaborating across product, marketing, and technical teams Excellent project management and communication skills A strategic thinker with strong operational discipline and attention to detail A natural collaborator who enjoys connecting dots across teams and functions A customer-first leader who advocates for clear, helpful, and relevant digital experiences Comfortable working in a fast-paced, matrixed organization undergoing transformation Curious, proactive, and committed to continuous improvement Hybrid : 3 days in office / 2 days work from home 30 days of Christmas bonus 40% vacation premium 12 vacation days plus 2 floating days, sick days and holidays Vision and Dental Assistance Life Insurance Healthcare Insurance 10% Food / Pantry Vouchers Restaurant Vouchers 13% Savings Fund Access to Arrow’s Employee Discount Program Growth Opportunities, and more!
Position :
Digital Experience Operations Lead - MKT
Job Description :
We’re seeking a strategic and hands-on Experience Operations Manager to lead our Experience Operations pillar - anchoring web content editing, content strategy & governance, and SEO across our digital ecosystem. This role is critical in shaping the digital experience for our customers by ensuring content is clear, optimized, consistent, and aligned to business goals and user needs.
As a key member of the Experience Strategy & Design (XSD) team, you’ll work closely with UX, CX, and Experience Communications leaders to create a seamless and impactful digital journey for our users.
Key Responsibilities :
Leadership & Strategy
- Lead and develop a high-performing team of content editors, content strategists, and SEO specialists
- Set the vision and roadmap for experience operations, ensuring it aligns with enterprise goals and digital transformation efforts
- Champion content and SEO best practices across the organization, establishing governance frameworks and operating models to support scale.
Content Strategy & Governance
Web Content Operations
SEO Optimization
What we are looking for :
Who You Are :
Work Arrangement :
What's In It For You :
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
Apply now!
#LI-HN1
Annual Hiring Range / Hourly Rate :
$60,000.00 - $80,000.00 MXN Monthly
Location :
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)
Time Type : Full time
Job Category : Business Support
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Digital Experience • Tlaquepaque, Jalisco, MX
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