Aplicar en 3 Minutos! Healthcare Professional - Patient Support Specialist...

Job Title : Patient Care Coordinator

We are seeking a highly motivated and detail-oriented professional to support our healthcare team as a Patient Care Coordinator. This role requires excellent communication skills, strong organizational abilities, and a customer-first mindset.

The Patient Care Coordinator serves as the primary point of contact for patients, ensuring timely and compassionate support throughout their healthcare experience. You will work closely with healthcare providers, patients, and internal teams to ensure seamless coordination of care and a positive patient experience.

Key Responsibilities :

• Serve as the main point of contact for patients, providing timely and professional support.
• Schedule patient appointments, coordinate follow-ups, and assist with rescheduling when needed.
• Confirm insurance information, verify patient records, and update medical systems accurately.
• Collaborate with healthcare providers and internal staff to ensure timely care coordination.
• Manage incoming phone calls, emails, and other communication channels.
• Provide compassionate assistance to patients regarding appointment details, insurance questions, and general inquiries.
• Maintain detailed and accurate records in the patient management system.
• Proactively follow up with patients to confirm appointments and support ongoing care plans.

Requirements :

Benefits :

Work Hours :

Full-time position (Monday through Friday)

Occasional weekend or evening coverage may be required (advance notice provided)

Flexible schedule depending on patient and clinic needs