Partners Manager - LATAM

Responsibilities

About the Team

Creativity is the soul of advertising. Creative Product Operations Team helps empower and inspiring advertisers, creators, and other 3rd parties in the ecosystem to create and deliver the best engaging creative experiences to end users.

We are user-oriented and dedicated to technical excellence. We aim to drive and lead technology solutions in the ad tech and creative industry, powering products and driving value for our clients, creators, and the whole ecosystem.

About the position

We are seeking a highly organized, strategic, and collaborative Partner Program Operations Manager to join our LATAM Creators and Partners Ecosystem team. This role is critical to driving the operational excellence of the TikTok Creative Exchange (TTCX) partner program. The ideal candidate will be responsible for managing and evolving the end-to-end lifecycle of creative partners, from sourcing and onboarding to education, performance acceleration, communications, and program operations.

You will play a key role in ensuring that our partner ecosystem can meet the increasing demand for high-quality creative assets while maintaining strong internal alignment and partner satisfaction.

Responsibilities

• Independently identify, source, and develop high-impact creative partnerships that support TikTok’s business objectives.
• Monitor and assess partner supply to ensure alignment with platform demand across products, formats, and markets.
• Design and implement scalable partnership models and standard operating procedures (SOPs).
• Develop and maintain a comprehensive education track for partners, covering platform knowledge, policies, and creative best practices.
• Proactively identify operational inefficiencies and recurring challenges, updating processes and documentation accordingly.
• Build and deliver compelling presentations that communicate strategic vision, product opportunities, and partner value.
• Manage direct relationships with strategic partners, leading onboarding, contract negotiation, and ongoing engagement.
• Act as a key internal advocate for partners, resolving technical, operational, and integration challenges in collaboration with internal teams.
• Partner with Product, Marketing, and Sales teams to position creative solutions alongside TikTok ad products and surface innovation opportunities.
• Drive adoption of products and programs across the partner ecosystem.
• Represent TikTok in high-level external meetings, demonstrating professionalism, integrity, and a deep understanding of our platform.
• Collaborate with cross-functional teams to co-develop impactful strategies and align on execution.

Qualifications

Minimum Qualifications

Preferred Qualifications

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https : / / tinyurl.com / RA-request

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