Acceleration Center - Strategy - Change Management - Manager

Overview

Acceleration Center - Strategy - Change Management - Manager. At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. You will oversee and coordinate various projects to facilitate successful delivery within budget and timeline, using strong organisational and communication skills to manage teams and stakeholders. You will lead with integrity and authenticity, articulate PwC purpose and values, and embrace technology and innovation to enhance delivery.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include : analyse linkages between component parts of a system; take ownership of projects (planning, budgeting, execution, completion); partner with team leadership for quality, timelines, and deliverables; develop skills outside your comfort zone and mentor others; review work to deepen team expertise; resolve conflicts with clients, team members, and other stakeholders; uphold professional standards and PwC guidance.

Job Summary : As a Change as a Service Manager at PwC, you will lead and execute complex change management initiatives for a diverse client portfolio across industries, designing tailored change strategies, conducting assessments, engaging stakeholders, and crafting communication and training plans. You will mentor junior associates and maintain high standards of process documentation and reporting.

Minimum Degree Required

Bachelor’s Degree

Preferred Field(s) Of Study

Preferred candidates hold degrees in areas such as Human Resources Management, Organizational Psychology, Communication, Sociology, Computer Science, Engineering (Industrial, Systems, Telecommunications, Electronics), Business Administration, Finance, Economics, Management.

Additional Considerations

Candidates with interdisciplinary backgrounds combining Change Management and Project Management are encouraged. Certifications in Change Management, Agile Methodologies, or Strategic Management are valuable assets.

Minimum Year(s) of Experience

• Minimum of 4 years of relevant experience in change management, organizational transformation, or change consulting in a client-facing environment.
• Proven track record of leading end-to-end change management initiatives, including stakeholder engagement, communication planning, training delivery, and change impact assessments.
• Ability to influence and build relationships with stakeholders at all levels, including senior leadership and cross-functional teams.
• Experience applying methodologies such as Prosci ADKAR, Kotter’s 8-Step Process, Lewin’s Change Management Model, or equivalents.
• Experience managing multiple projects in fast-paced environments with competing priorities.
• Familiarity with project management tools (e.g., MS Project, Smartsheet) to track change initiatives.
• Exposure to diverse industries is desirable; prior consulting in a professional services firm is preferred.
• Experience mentoring junior team members.

Certification(s) Preferred

Additional / Complementary Certifications

Minimum English Proficiency

Proficient

Ways of working

Hybrid, according to PwC’s policy

Required Knowledge

Required Soft Skills

Required Technical Skills

Seniority level

Employment type

Job function

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LM631 : Operations Change Management Specialist Lead (Mexico) – Guadalajara, Jalisco

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