Collection Specialist

Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions. Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price.

Collect payments on overdue accounts and locate debtors to make collection arrangements.

• Outbound collection calls on accounts from 16 – 180 days delinquent  (Predictive Dialer and / or manual)
• Speak to debtors on behalf of the client using clear language, explaining their amounts owing and determining a plan of action.
• Receives payments over the phone via Credit Card or Check.
• Document customer accounts in an accurate and timely manner.
• Sending letters, statements, payment histories
• Handling customer complaints and resolution paper work
• Maintain and achieve monthly goals given.
• Able to react to change productively and handle other tasks as assigned.

Requirements

Benefits

Salary 10,600

Guaranteed Bonus 7,000 first month

Food Vouchers 2,000

Internet Bonus 400

Medical Insurance

Life Insurance

Dental Insurance