Full Stack Engineer, Customer Experience

About the role

As a Full Stack Engineer on our Customer Experience product team, you will craft and enhance the digital experiences that introduce users to our product and drive adoption. This includes owning the end-to-end development of critical capabilities like user onboarding flows, compelling free trials and upgrades, and intuitive self-service features. You'll collaborate closely with product managers and designers while leading the buildout of front-end and back-end components.

What you’ll do :

• Build : Design, develop, and maintain web applications for user onboarding, trial and free-tier experiences, and self-service capabilities.
• Cross-Functional Collaboration : Partner closely with Product Managers and Designers to understand and translate user needs into exceptional experiences.
• End-to-End Ownership : Own the full development lifecycle, from ideation and prototyping to implementation and deployment.
• Software Development : Write clean, maintainable, and testable code using modern front-end (React, Javascript) and back-end (Node.js + Python) technologies.
• Dashboard Creation : Create highly visual dashboards, analytics, and reporting experiences by leveraging front-end technologies and integrating with our analytical data pipeline to provide actionable business insights for internal and external stakeholders.
• Strategic Decision Making : Optimize performance and scalability to ensure a seamless user experience.
• Quality Control : Collaborate with DevOps and Security teams to ensure secure and reliable deployments.
• Continuous Learning : Stay up-to-date with the latest technologies and trends in the software development landscape.

What we’re looking for :

MetaMap is building tools that power a borderless world where everyone has equal access to opportunity based on their merits. As a proud equal opportunity employer, we live by these same values, celebrate diversity, and are committed to creating an inclusive environment for all of our employees.

We are also committed to a fair and inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process.

We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

We evaluate all employees and job applicants consistently, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other legally protected class.

All employment decisions including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

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