Sales Support Manager

About the job This position is based in Naucalpan, Mexico. Maxima Apparel is a growing player in the licensed streetwear apparel based in New York, USA. As we are seeing tremendous growth, we are seeking a dynamic and experienced individual to join our team as a Sales Support Manager with strong Project Management skills . This role will be instrumental in providing support to our sales team while also managing various projects to ensure the smooth execution of sales initiatives and processes. WHAT WILL YOU BE DOING? Manage a team responsible for supporting the global wholesale team, including North and South America, Europe, Australia, and Asia Pacific. Act as a main point of contact between Sales, Licensing, Operations, and other cross-functional teams to ensure alignment of objectives through effective communication channels. Oversee the auditing of sales order documents and ensure all necessary information is provided and orders are executed according to Company standards. Provide training and guidance to sales support staff to enhance their skills and productivity. Identify opportunities for process improvements to enhance sales support efficiency. Prepare regular reports and presentations for senior management, providing insights into sales performance, project status, and areas of improvement. WHAT DO YOU NEED? Minimum 3 years of experience as project manager, supporting sales, supporting operations, supporting logistics areas. Bachelor's degree in Business, Marketing, or a related field preferred. High proficiency in business English – both verbal and written. Advanced level in Microsoft Suite (Excel, PowerPoint & Word), Adobe PDF, and the ability to learn and master additional tools. Applicants with US Visa are highly encouraged to apply. Basic knowledge of the sports industry and product assortment processes is a plus. Ability to create and coordinate projects that would benefit the company business. WHAT WILL MAKE YOU SUCCESSFUL? Demonstrates excellent time-management and prioritization skills while working on multiple projects simultaneously. Ability to coordinate multiple tasks successfully in a fast-paced environment and pivot as needed without affecting work quality. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Problem Solver who can operate independently and work effectively, while maintaining composure under pressure. Detail-oriented and possess organizational skills; ability to perform with a high degree of accuracy. Invested in growth through mentoring and managing junior team members with constructive and thoughtful feedback and direction.