Customer Service Internship
We are seeking a proactive and collaborative Customer Service Intern to join our LATAM operations team. This internship offers an exceptional opportunity to gain hands-on experience in a dynamic, international environment.
As a Customer Service Intern, you will support internal and external customers through order management, problem resolution, and process improvement. You will collaborate with cross-functional teams and use your analytical skills to contribute to continuous improvement initiatives.
Key Responsibilities :
- Provide support to internal and external customers through customer service processes.
- Act as a communication bridge between Customer Service and other operational teams across countries.
- Assist in data analysis and reporting activities, including month-end metrics.
- Support the implementation of projects and continuous improvement initiatives.
- Participate in group problem-solving and teamwork activities.
- Analyze operational processes and recommend improvements.
Requirements :
Currently pursuing a bachelor's degree in Business, Engineering, or a related field.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Familiarity with Microsoft 365 tools such as Power Automate, Power BI, and Power Apps.Basic to intermediate proficiency in English (written and spoken).Affinity for technology and process improvement.Benefits :
Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being.Career Growth – Learning, training, and development opportunities, including tuition reimbursement.Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally.Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel.Who We Are Looking For :
Service-oriented with a customer-centric mindset.A collaborative team player.Adaptable and open to learning new processes.Proactive in identifying and solving problems.Enthusiastic about technology and innovation.Why Join Us?
Ingredion is committed to shaping a better world with every product we create. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive.