Head of Sales Expansion Mexico

Company Description

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters : caring for their patients.

Learn more about our products here : https : / / pro.doctoralia.com.mx / & https : / / noa.ai / es-mx /

Why join us?

Real impact – We help doctors help patients. Your work truly makes a difference.

At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands‑on.

Pre‑IPO & growing – We’re backed by leading VC funds including One Peak Partners, Goldman Sachs Asset Management, and Point Nine Capital, raising a total of approx. €400m to date. Now, we’re focused on profitability and IPO preparation. It’s an exciting time to join us.

✨ Shape the future, sustain growth – Make a difference now

• and
• build for long‑term success.

Job Description

Reporting to Jairo, our COO Mexico, and dotted line to Konrad, our New Products & Business leader, you will play a key role in driving customer centricity, revenue outcomes and operational excellence across our Mexico market - building a dedicated Expansion Sales team as part of our mexican Sales area.

You will lead the Expansion Sales strategy for Doctoralia Mexico, with a strong focus on driving revenue growth across both new and existing customers. Your responsibilities will include identifying and activating high‑value opportunities for cross‑selling, upselling, product bundle optimisation, pricing improvements, and portfolio expansion. Using data as your core decision driver, you will design and execute commercial plays that increase customer penetration, maximise wallet share, and accelerate adoption of our key efficiency products, Noa.ai and DP Phone. You will also be accountable for the revenue and budget performance of these products, ensuring sustainable growth through scalable and repeatable sales motions. This is a unique opportunity to work at the intersection of revenue and strategy, driving growth through analysis to then align and execute in a scale‑up environment.

In this role, you will drive Expansion Sales revenue in Mexico, with a strong focus on increasing MRR from both new and existing customers.

You will be responsible for designing and executing the commercial strategy that accelerates product adoption, boosts conversion rates, and maximises wallet share across our customer base.

Your responsibilities will include :

Analyzing and recommending the optimal GTM and sales structure, based on available resources, product priorities, and customer segments.

Driving and optimising the performance of your sales expansion team, collaborating closely with RevOps, Customer Marketing (for base activation, eCommerce revenue, and lead generation), and Sales leadership.

Conducting business and financial modelling, including performance analysis, forecasting, revenue planning, and budget simulations to support decision‑making.

Leveraging deep product understanding to strengthen sales motions and improve conversion across our expansion funnels.

Qualifications

Experience

Proven track record managing P&L, customer base, and expansion strategies.

Solid experience in SaaS / software sales, with B2C and B2B customer dynamics and sales cycles.

Deep knowledge of sales funnel analysis, performance metrics, and unit economics, with curiosity to uncover drivers of (under)performance.

Proficiency in consultative sales techniques (e.g., SPIN Selling) and CRM / marketing automation tools (Salesforce, HubSpot).

Fluent in Spanish and English for collaboration with global teams.

Skills

Commercial acumen : strategic mindset, designing and optimising sales motions to maximise revenue, expansion, and LTV.

Sales execution : consistently achieves and exceeds targets, improves conversion rates, and drives strong sales funnel performance.

Leadership & influence : motivates teams, aligns stakeholders at all levels, and drives cross‑functional collaboration (Customer Success, Marketing, Operations).

Data‑driven decision‑making : uses analytics and business modelling to identify opportunities, forecast accurately, and guide revenue strategies.

Attributes

Revenue‑focused leadership : builds high‑performing teams, scales repeatable sales processes, and drives measurable commercial impact.

Results‑oriented : thrives in fast‑paced environments, with strong ownership, urgency, and accountability.

Problem‑solver : independent, solution‑driven, and proactive in removing obstacles to accelerate growth.

Collaborative : works effectively across Product, Marketing, RevOps, and Data teams to strengthen GTM execution and unlock revenue opportunities.

Additional Information

What to Expect from Our Hiring Process

Intro call with the Docplanner Global Talent Acquisition team

Interview with Jairo, COO Mexico, your manager in this role

Business Exercise, incl. a few days’ preparation time and a 1.5h working meeting with Jairo, Konrad and Adrian (CEO Mexico), to discuss your thoughts and findings - exactly as if you were working here already

Final meetings with other business leaders (e.g. Sales) / meet the team face to face in Mexico

Offer (subject to references)

Why You’ll Love It Here

Global Benefits – No matter where you are, you’ll have access to :

Healthcare insurance – so you can focus on what matters.

Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.

Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.

ESOP (Employee Stock Ownership Plan) after 6 months with us—because we believe in sharing our success!

Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.

Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross‑functional projects.

A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.

⏳ Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna. This role is hybrid in these locations : Mexico City, Guadalajara or Monterrey.

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