Nuestro cliente busca un Senior Support Analyst para integrar su equipo en Toluca, Mexico.
El profesional se centrará en el manejo y guia de como usar las aplicaciones y manejo de ITSM.Senior Support Analyst profile
- Managing and guide on how to use the applications
- Manage the support management tool (ITSM)
- Understand certain systems and technological applications or tools
- Make a good troubleshooting
- Technical support Manual
- Important : Advance English - MUSTSoft skills
- Persistence
- Agility on the support as technical skills
- Good communication and relationships (the candidate will have to talk with clients)
- Autonomy (a person that is responsible from his own job once the tasks are assigned)
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