Business Continuity Risk Manager

Overview

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Role Purpose

This role is responsible for implementation of BCIM program in the respective Global Service Centers (GSCs) within the Global Operations Structure. The jobholder is broadly responsible for overseeing programme Management in adherence to policy & supporting operating instructions, training, awareness, continuity readiness.

Main Activities

• Maintain a robust BCIM (Business Continuity Incident Management) Program for GSC Operations under the span with effective implementation of Operating Instruction and framework documents on continuity, de-risking, recovery desking, BIA, contingency plans, exercising, etc. Promote Business resilience. Arrest concentration risk and mitigate concentration hot spots.
• Raise the profile of the department by engaging with key stakeholders to understand the challenges faced and anticipate emerging risks.
• Ensure self-growth to improve quality of productivity and contribute towards the teams’ growth. Promote Competency development of team.
• To establish a robust contingency plan covering all functions migrated from a wide range of HSBC Group companies, ensuring the overall risk is minimized in the event of an incident having a major impact on the operating environment.
• Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating instructions and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also, by addressing any areas of concern in conjunction with line management and / or the appropriate department.
• Adherence to all internal controls including relevant operating instructions, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators is a key.
• Work as Incident Management lead and provide support as required.
• Mitigation of concentration risk through adherence to GSCs BCIM operating instruction and de-risking of existing concentration hot spots.
• Engagement with business service teams to provide functional support whenever / wherever required.
• Management Information Reporting on various regional / business dashboards.

Requirements

Competencies

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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Issued By HSBC Electronic Data Process Mexico Private LTD

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