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(Buen Sueldo) Professional Customer Support Specialist...

(Buen Sueldo) Professional Customer Support Specialist...

beBeeCustomerSupportSantiago de Querétaro, MX
Hace 28 días
Descripción del trabajo

Job Summary :

We are seeking a skilled Customer Support Associate to join our organization. As a Customer Service Representative, you will be responsible for providing exceptional customer support and resolving customer complaints.

  • You will communicate effectively with customers, empathizing with their concerns and actively listening to fully engage them with their issues.
  • Your ability to multitask, navigate computer systems, and understand policies and procedures will enable you to provide professional solutions to customer inquiries.
  • You will maintain a positive attitude, remain calm under pressure, and resolve customer complaints to the best of your ability.
  • In this role, you will work collaboratively as part of a full-time team, requiring excellent communication skills and adaptability.

Requirements :

  • You should have a minimum of 1 year of customer service experience, along with advanced proficiency in English.
  • A high school diploma is required, and a strong understanding of company policies and procedures is essential.
  • You must be available to work full-time and possess excellent computer and online navigation skills.
  • Key Skills :

  • Advanced English communication skills
  • Proven customer support experience or experience as a client service representative
  • Ability to appreciate customers' perspectives and show empathy
  • Active listening to fully engage customers with their concerns
  • Ability to multitask
  • Computer and online navigational ability
  • Understanding of policies and procedures
  • Able to manage stressful situations
  • Benefits :

    This role offers the opportunity to work with a talented team, develop your skills, and grow with our organization.

    About Us :

    We are a leading global consulting firm dedicated to delivering exceptional results and exceeding client expectations.

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    Buen Sueldo Customer • Santiago de Querétaro, MX

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