Customer Support Engineer H / M (H / F) - Safran Aircraft Engines Services Americas

OverviewJoin to apply for the Customer Support Engineer H / M (H / F) - SAFRAN AIRCRAFT ENGINES SERVICES AMERICAS role at AEROCONTACT3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Mission descriptionThe customer support engineer is in charge to administer and provide help to the engine owner on the follow up of the shop visit processes, participates in the daily gate revisión meetings, helps to analyze technical shop findings report from subcontracted repair vendors and elaborate engine condition reports, elaborate on weekly status reports and eventually repaired and replaced parts report if required by customer, although not limited to support other functions related to the shop visit follow up.

The Customer Support Engineer is evaluated and reports directly to the account engine owner leader of each program, therefore reports functionally to the Customer Support Manager.

The OJT and Objectives revision must be done twice a year under the same scheme as for the engine owners.

The objectives evaluation will be done by the EO leader of the program to which is assigned.

GPEC and OJT are to be designed specifically for this new position and their development career path is based as follows : Customer Support Engineer (Jr.) Customer Support Engineer advanced (Sr.) Option to eventually be appointed as EO.Ingeniero Aeronautico / Industrial / LAE o afin

QualificationsIngeniero Aeronautico / Industrial / LAE o afin

Seniority levelEntry level

Employment typeFull-time

Job functionInformation Technology

IndustriesStaffing and Recruiting

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