Generative AI Engineer

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We are seeking an experienced and forward-thinking AI Lead Engineer to join our AI Ops delivery team. In this role, you will lead the design, development, and delivery of GenAI-powered agentic systems that automate complex business processes across domains such as HR, Payroll, SAP, and Client Delivery. This role combines deep hands-on engineering with architectural ownership and close collaboration with product managers and domain experts.

Responsibilities

• Own the technical design and architecture of GenAI agent workflows within the Business Pod
• Serve as a hands-on developer , actively contributing to the design, coding, and delivery of production-grade agents and tools
• Lead code and design reviews , ensuring alignment with architectural standards and platform best practices
• Collaborate with the AI Ops Core Pod to adopt and influence reusable assets, frameworks, and integration patterns
• Design and implement LLM-powered agent workflows using frameworks such as LangChain, LangGraph, or CrewAI
• Develop prompt chains , agent tools, and custom modules that support reasoning, summarization, and multi-step task execution
• Integrate agents with enterprise systems (e.g., Workday, SAP, Salesforce) via REST APIs, SDKs, or message queues
• Build and manage agent lifecycle components , including initialization, memory / state handling, and fallback logic
• Implement and consume vector store integrations , prompt templates, and retrieval-augmented generation (RAG) techniques
• Ensure workflows are robust, secure, and observable , with proper logging, monitoring, and exception handling
• Partner with Product Managers, SMEs, and QA to translate business processes into agentic workflows and iterate based on feedback
• Contribute to the automation of testing, deployment, and validation pipelines for AI agents
• Maintain thorough documentation of agent behavior, design decisions, and integration logic for operational readiness and knowledge transfer

Qualifications

Nice to Have

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

IT Services and IT Consulting

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