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Technical Solutions Advisor (03 / 10 / 2025)...

Technical Solutions Advisor (03 / 10 / 2025)...

beBeeCustomerSupportTenochtitlán, MX
Hace 6 horas
Descripción del trabajo

Job Title : Customer Support Specialist

This role is for a dedicated and detail-oriented professional who can provide exceptional support to our customers. The successful candidate will be responsible for resolving customer complaints in a timely and efficient manner, ensuring that all interactions are handled with professionalism and respect.

Responsibilities :

  • Provide technical support and guidance to customers via phone, email, or in-person visits.
  • Analyze customer complaints and identify the root cause of issues.
  • Develop and implement solutions to resolve customer complaints.
  • Maintain accurate records of customer interactions and issue resolutions.
  • Collaborate with internal teams to ensure seamless delivery of services.
  • Stay up-to-date with product knowledge and industry developments to provide informed support.

Requirements :

  • Bachelor's degree in Electrical Engineering, Energy, or related field.
  • Minimum 1-3 years of experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proficient in using Microsoft Office and other office software.
  • Benefits :

  • A competitive salary package with benefits and perks.
  • The opportunity to work with a global company and expand your professional network.
  • A dynamic and inclusive work environment that values diversity and inclusion.
  • About Us :

    We are a leading provider of industrial solutions, specializing in advanced electrical products and services. Our company culture is built on the principles of innovation, teamwork, and customer satisfaction. We offer a unique opportunity to grow professionally and personally in a fast-paced and dynamic environment.

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    Technical Advisor • Tenochtitlán, MX

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