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▷ Buen Sueldo : Technical Solutions Advisor...
beBeeCustomerSupportTenochtitlán, MXHace 7 horas
Descripción del trabajoBachelor's degree in Electrical Engineering, Energy, or related field. Minimum 1-3 years of experience in a similar role. Excellent communication and problem-solving skills. Ability to work independently and as part of a team. Proficient in using Microsoft Office and other office software. A competitive salary package with benefits and perks. The opportunity to work with a global company and expand your professional network. A dynamic and inclusive work environment that values diversity and inclusion.
Job Title : Customer Support Specialist
This role is for a dedicated and detail-oriented professional who can provide exceptional support to our customers. The successful candidate will be responsible for resolving customer complaints in a timely and efficient manner, ensuring that all interactions are handled with professionalism and respect.
Responsibilities :
- Provide technical support and guidance to customers via phone, email, or in-person visits.
- Analyze customer complaints and identify the root cause of issues.
- Develop and implement solutions to resolve customer complaints.
- Maintain accurate records of customer interactions and issue resolutions.
- Collaborate with internal teams to ensure seamless delivery of services.
- Stay up-to-date with product knowledge and industry developments to provide informed support.
Requirements :
Benefits :
About Us :
We are a leading provider of industrial solutions, specializing in advanced electrical products and services. Our company culture is built on the principles of innovation, teamwork, and customer satisfaction. We offer a unique opportunity to grow professionally and personally in a fast-paced and dynamic environment.
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Buen Sueldo • Tenochtitlán, MX