Bilingual Customer Service Representative Remote Spanish English

Chinese Customer Service Representative (Mexico City)$1,500 USD / Month Fixed Contracted Pay

Apply through LinkedIn

Email your CV / resume ( in English only ) through Indeed / LinkedIn and directly to rodrigo@MiracleSurrogacy.Include a cover letter or an email / message answering these 3 questions in English :

What is your perspective on our business model and services provided?

Also, please share your Chinese language accreditation

We will conduct an initial screening and if there is any further interest, we will schedule a video conference to chat further.

Customer Service Representative : position available in Mexico City (partly remote (75%), and partly working from our office in Polanco (25%)) with a rapidly growing, LGBT-owned, international fertility consulting agency, specializing in surrogacy for gay clients. MIRACLE Surrogacy, based in Miami, Florida is the premier international surrogacy agency connecting intended parents around the world with its partner fertility clinics located in Mexico, helping LGBT clients who want to create or expand their families through assisted reproductive technology, with egg donors and surrogates.

Flexible Schedule, 5 full days per week Monday through Friday plus a half day on Saturday, with Sunday off. working partly from home (75%) and partly from our office (25%)

This is a Customer Service Representative. We are seeking a drug-free, smoke-free team member who will provide outstanding customer service to our clients around the world, who will keep our clients informed about the medical progress of their surrogacy programs, answering 30-50 emails per day, conducting many video calls and phone calls with clients in English, updating databases with notes in English. Training :

The training is paid for and requires some travel between CDMX and CANCUN and our corporate office in Miami (paid by the company) and is approximately 20 days.

Must : be Fully bilingual in Chinese and Spanish at the BILINGUAL level, both in writing / speaking (fully bilingual level). Written Chinese must be perfect.

• Must : be able to conduct video calls and phone calls in Chinese .
• Must : drug test required
• S. visa (if not, we may still consider you).
• Preferred : to own a car
• Ability to work with Word, Excel (Airtable, Slack, Fresh Desk experience is a plus)

this is your net pay (you are responsible for managing your taxes as we do not deduct anything from your pay).