Customer Service Representative

Role : Bilingual Call Center Agent

Location : AZCAPOTZALCO- Mexico City, Mexico (ONSITE)

Job Summary

This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The

Customer Service Representative will be responsible for handling customer inquiries, resolving

issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.

Qualifications

• High School diploma completed .
• Advanced English level (B2+ and above).
• 1+ years of Customer Service, Tech Support or Sales experience.
• Strong communication and interpersonal skills.
• Problem-solving and conflict resolution skills.
• Attention to detail and ability to multitask effectively.
• Knowledge of CRM systems and tools preferred.
• Schedule flexibility.