Collections Leader

Job Overview

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This is a key leadership role that oversees the collection of credits from customers.

The ideal candidate will have strong supervisory skills, with experience in managing teams and driving results through effective communication and leadership.

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Responsibilities

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• Team Management : Lead, mentor, and coach a team of collection assistants to ensure efficient workload distribution and accountability.
• Collection Operations : Manage the full collections portfolio for all credit customers, including follow-ups on past-due freight invoices, demurrage / detention charges, and / or all open invoices.
• Credit and Collections Policies : Ensure that team members follow instructions and comply with company policies and procedures related to credit and collections.
• Reporting and Analytics : Monitor and report on KPIs by preparing and presenting monthly performance reports for management with insights on trends, risks, and solution strategies.

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Requirements

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Benefits

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This is an excellent opportunity for a motivated and experienced professional to take on a challenging leadership role and drive success in our collections team.

As a member of our team, you will have the opportunity to work with a dynamic and experienced team, develop your skills and knowledge, and contribute to the success of our organization.

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