LTIMindtree, a global technology consulting and digital solutions company, is seeking a skilled .NET Support Engineer to join our remote team in Mexico. As part of a dynamic and growing organization, you’ll contribute to solving complex business challenges and supporting enterprise-scale digital transformation initiatives.
Key Responsibilities
- Provide L3 technical support for application integration issues and production incidents
- Perform root cause analysis across environments
- Optimize SQL queries, stored procedures, and CRUD operations (minimum 3 years of experience)
- Monitor application performance using tools like Splunk, AWS CloudWatch, and system logs
- Support web application servers (IIS, Apache) and manage protocols (HTTP / HTTPS) on Windows / Linux
- Troubleshoot web services (XML, SOAP, REST, JSON) and validate API interfaces
- Work with ticketing systems (ServiceNow preferred) and apply ITIL concepts
- Support cloud technologies and migration initiatives (AWS experience required)
- Collaborate with internal teams and stakeholders; participate in daily sunrise meetings
- Participate in on-call rotation aligned with East Coast business hours
- Manage multiple priorities and respond to varied technical requests
Preferred Skills
Familiarity with security tools (e.g., OKTA, CIAM)Experience with virtualization technologies (VDI, VMware, Docker)ITIL certification or background is a plusStrong documentation and conflict resolution skillsExperience supporting large user bases and enterprise monitoring toolsBroad understanding of IT infrastructure, including servers, networks, and security protocolsRequirements
Minimum 3 years of experience in .NET support and related technologiesStrong English communication skills (spoken and written)Ability to work independently and collaboratively in a remote environmentBenefits
100% payrollMajor medical, dental, and vision insuranceLife insurance3% food coupons12 vacation days15 days Christmas bonus (aguinaldo)25% vacation bonus (prima vacacional)IMSS / AFORE / INFONAVITHome office bonusDoes this sounds like you? Apply with an updated resume in English and we'll take it from there!
#.NETEngineer #JobOpening #Opportunity
LTIMindtree is committed to diversity and equal opportunity in employment. We welcome candidates from all backgrounds and ensure a fair and inclusive hiring process.