MSBI Support Engineer Senior (ETL) - Híbrido

Your Job

We are seeking a proactive anddetail-oriented MSBI Support Engineer to join our team. This is a support-focusedrole responsible for maintaining and troubleshooting BI solutions developedusing the Microsoft BI stack—SSIS, SSRS, and SSAS. The ideal candidate willhave a solid understanding of BI processes, strong problem-solving skills, anda customer-focused mindset to ensure uninterrupted business operations.

Our Team

The team ensures the smooth operation of business intelligence systems bymonitoring ETL jobs, resolving incidents, and maintaining data quality acrossSSIS, SSRS, and SSAS platforms.

What You Will Do

• Provide L1 / L2 / L3 support for MSBI solutions(SSIS packages, SSRS reports, SSAS cubes).
• Monitor scheduled ETL jobs, investigatefailures, and ensure timely data loads.
• Handle incident and service request ticketsrelated to BI systems within defined SLAs.
• Troubleshoot data discrepancies,performance issues, and report failures.
• Work closely with development and businessteams to understand recurring issues and suggest improvements.
• Ensure data quality and integrity acrosssource systems and BI layers.
• Document issues, resolutions, and maintaina knowledge base for common problems.
• Participate in weekend / off-hours supportrotations (as needed).
• Maintain and update technical documentationrelated to support activities.

Who You Are (Basic Qualifications)

What Will Put You Ahead

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

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