Recruiting Team Lead

Direct message the job poster from Randstad Enterprise

Scope

Providing clients with a specialist recruitment solution via managing the onsite team / s, building strong internal and external stakeholder relationships, driving recruitment delivery as well as the management of budget and suppliers.

Client management. Key activities :

• First point of contact for client and first escalation point for any daily operational issues
• Proactively engaging with the client to understand recruitment needs and drivers to ensure appropriate resourcing strategies are aligned and put in place and forecasting is achieved
• Ensuring onsite team is meeting internal and client KPI’s & SLA’s
• Develop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency
• Responsible for meeting customer satisfaction targets
• On-going account development and up-selling from existing solution and engaging with necessary Randstad colleagues
• Managing ad-hoc project based work and reporting to benefit the smooth running of the client account
• Prepare activity reports to support effective management of information reporting.

Operations management. Key activities :

People management. Key activities :

Knowledge, skills and experience

Key Performance Indicators

Reports to

Education

All employees are required to exemplify the full suite of Randstad competencies and behaviours however the key competencies for this role include :

Strong Concepts

Best People

Superior Brands

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

Industries

Human Resources Services

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