Team Leader-Compliance : GFCSU Investigations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The successful candidate will work in our hub in Mexico City, Mexico to mitigate risk to the American Express enterprise through research and analysis of financial activity for suspicious patterns along with the review of records. Candidates must be flexible and willing to change responsibilities to meet business needs, should be comfortable reading and reviewing records from US jurisdictions, and be able to work with various teams across American Express, including US & International Market Compliance Officers, line of business representatives, and project teams, among others.

How will you make an impact in this role?

• Lead a team of high performing analysts managing different GFCSU workflows : AML, EDD, Screening and Anti-Corruption.
• Set clear objectives, define roles and responsibilities and ensure eachteam member aligns with the GFCSU vision.
• Ensure team meets set performance targets : productivity and quality goals.
• Communicate expectations, goals and feedback to the team regularly and resolve any concerns or issues pro-actively or escalate to senior management.
• Generate reports on team performance, provide training & coaching and provide regular updates to senior management.
• Produce well-written reports detailing and analyzing potentially suspicious activity.
• Review other analysts' investigations and provide constructive feedback.
• Ability to pivot smoothly between the different GFCSU workflows : AML, EDD, Screening and Anti-Corruption.
• Assist with additional projects to aid the Investigations team.
• To develop and maintain an adequate knowledge of the financial crime environment.

Minimum Qualifications

Microsoft Excel proficiency.

Preferred Qualifications

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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