Sales Support Specialist

About the Company

Founded in 2000, headquarter in China. Two factories in Saltillo & Tihuana and one in USA. Turn over is USD $180M .Main products in Mexico are stamping products such as Chassis bolts, wheel bolts,door lock rivets,gearbox parts etc...

About the Role

Sales Associates or sales executives

Responsibilities

• Provide support to senior account development managers and handle business with customer needs departments;
• Travel to visit clients, communicate with North American customers regarding their needs, maintain client relationships, and explore new cooperation opportunities;
• Respond to product demands from North American clients, coordinate and resolve sales issues before, during, and after the sale;
• Keep track of new project developments from clients, assist senior account sales managers with quotations, and facilitate the completion of project approvals and acquisition of client orders;
• Communicate and coordinate effectively with the company's production, technology, and project departments to ensure timely delivery of product orders and meet customer needs;
• Handle and consolidate feedback on post-sales issues from clients, and drive improvements in the sales service process.

Qualifications