Sales Admin Mexico

Act as the point of contact for service office administration.

• Maintain consistent and clear communication with : + LATAM Leadership POC and U.S. corporate teams, ensuring alignment on initiatives and standards.
• Internal teams, including HR, IT, and Facilities, to address cross-departmental needs efficiently.
• Proactively anticipate and resolve challenges related to global collaboration, such as time zone differences or varying regional requirements.
• Represent the LATAM region in high-level conversations with corporate stakeholders, ensuring regional needs are understood and incorporated into global strategies.
• Stay informed about global initiatives, actively supporting their implementation at the regional level.
• Key Performance Indicators (KPIs) and Metrics
• Performance will be measured by the ability to meet deadlines, event success, stakeholder feedback, and smooth execution of administrative tasks.
• Technology and Tools
• Proficiency in tools such as, Microsoft Office is required to manage daily administrative tasks effectively.
• Time Management and Multitasking
• Strong time management and multitasking skills to prioritize tasks effectively in a dynamic environment with competing demands.
• Decision-Making Autonomy and Accountability
• While autonomy is granted for routine decisions, key decisions related to budget allocation, event scope, and vendor selection should align with executive leadership priorities.
• Training and Development Opportunities
• The Sales Admin will have access to ongoing training opportunities to enhance administrative skills, stay updated on company tools, and develop leadership competencies.
• Scope of Support Across Regions
• Support for LATAM is primary, but cross-regional support may be required depending on business needs, with coordination between LATAM.
• Crisis Management or Unexpected Situations
• Proactively manage unforeseen circumstances such as travel disruptions, last-minute meeting changes, and urgent requests from executives.

### Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.

With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise.

As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.

To learn more, visit is an equal opportunity employer committed to fairness in the workplace.

We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

#J-

• Ljbffr