HR Generalist LATAM

Job Description

WE ARE HIRING AN HR GENERALIST (LATAM) IN MEXICO!

Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive and empathetic HR Generalist to be the cornerstone of our employee experience across the LATAM region. You will handle everything from daily HR inquiries and onboarding to compliance and process improvement. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

Client in 190+ countries

6000+ Engineers

200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From ensuring a seamless onboarding experience to fostering a positive work environment, we put our people first.

Start your journey with Excis and grow with us!

Location : Manzana 12 Lote 10 y 11 Nivel 2, Colonia Gonzalo Guerrero, PLAYA DEL CARMEN, Mexico

Note : Experience with USA / Canada HR experience is a plus!

What You’ll Do :

Be the Go-To HR Partner :

Serve as the first point of contact for employee queries on HR policies, payroll, benefits, and compliance, ensuring timely and effective resolution.

Manage employee relations, mediate disputes, and conduct exit interviews to foster a positive and supportive work environment.

Own the Employee Lifecycle :

Lead end-to-end onboarding for new hires in LATAM, from pre-boarding and orientation to assigning buddies and tracking probation progress.

Develop and implement engagement activities and regular check-ins to boost morale and retention.

Ensure Flawless Operations :

Accurately process payroll, manage benefits administration, and address any discrepancies with discretion.

Guarantee compliance with all local labor laws in the LATAM region and USA / Canada, regularly updating policies and handling legal matters.

Drive Continuous Improvement :

Develop training programs for new joiners and create Standard Operating Procedures (SOPs) for all HR functions.

Use HR analytics to generate insights for leadership, audit HR cases, and identify opportunities to automate and enhance our processes.

Requirements

What You Need

Proven experience as an HR Generalist or similar role, with specific knowledge of labor laws and compliance requirements in the LATAM region and  USA / Canada .

Hands-on experience with HR Management Systems (HRMS), payroll platforms, and benefits administration.

Strong skills in data analysis and reporting using Excel or similar tools.

Expertise in process documentation, SOP creation, and conducting audits.

Excellent interpersonal and communication skills, with a natural ability for conflict resolution and empathy.

High level of discretion and adaptability to handle confidential information and changing business needs.

Project management capabilities to lead process improvement initiatives.

Benefits

Why Join Us?

At Excis, your work directly shapes our culture. You’ll be a vital part of a team that values people, ensuring our employees are supported, engaged, and set up for success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration. Enjoy competitive compensation and the chance to contribute to a global leader that truly values its people.

Ready to make a difference and grow your career in HR? Apply now to join Excis in   Mexico   and be at the heart of our employee experience!

Requirements

What You Need Proven experience as an HR Generalist or similar role, with specific knowledge of labor laws and compliance requirements in the LATAM region and USA / Canada. Hands-on experience with HR Management Systems (HRMS), payroll platforms, and benefits administration. Strong skills in data analysis and reporting using Excel or similar tools. Expertise in process documentation, SOP creation, and conducting audits. Excellent interpersonal and communication skills, with a natural ability for conflict resolution and empathy. High level of discretion and adaptability to handle confidential information and changing business needs. Project management capabilities to lead process improvement initiatives.