[Inicio Inmediato] HCP Engagement Ambassador - Senior Associate...

At PwC, we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purpose—for our clients, our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC.

PwC's high-performance culture is based on passion for excellence with focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firm's philosophy is a simple construct : We care for our people.

Globally PwC is ranked as the 3rd most attractive employer according to Universum. Our commitment to Responsible Business Leadership, Diversity & Inclusion, work-life flexibility, career coaching and learning & development makes our firm one of the best places to work, learn and excel.

Apply to us if you believe PwC is the place to be. Now and in the future!

Education / Certifications : A graduate with relevant experience in life science meetings & events, pharmaceutical, device or healthcare setting working with HCPs, HCOs or Patients.

Roles and Responsibilities, generally : Acts as the point of contact for HCPs, HCOs, patients and stakeholders both pre-and-post engagement, providing high-quality interactions. Responsibilities can include but are not limited to : addressing external expert onboarding challenges, supporting the issuance of contracts as needed, facilitating redline requests and escalations, handling complex external expert inquiries with a high degree of care and follow through, supporting invoice / payment queries and answering business owner questions. Additional role requirements include facilitating travel requests and questions between HCP and travel agency for non-cross-border engagements. This is an external expert (HCP, HCO and patient) and stakeholder-facing role, requiring professionalism, service orientation, and compliance awareness.

Responsibilities may include, but are not limited to :

• General engagement support : Answer questions and conduct outreach to business owner / stakeholders or HCPs as needed as it relates to HCP / HCO onboarding, activity requests, contracting, travel requirements, invoicing and payments
• Contracting :
• Facilitate offline HCP / HCO contract execution between HCP / HCO and internal signor
• Review contract redline requests to adhere to established standards and escalate to Legal for review
• Conduct outreach to follow up with business owners and / or HCP / HCO for outstanding contracts
• Facilitate contract amendment requests by liaising with business owners and HCP / HCOs as necessary
• Travel & Logistics :
• Address complex HCP / HCO scenarios as it relates to activities, contracts, travel, or payments
• Facilitate HCP travel request submission
• Communicate HCP travel arrangements to business owners and HCPs
• Post engagement support :
• Support the reconciliation and recordation of HCP logistic expenses in system of record including :
• Collecting and reconciling activity invoices in system of record;
• Review and categorize invoice items by spend type and HCP participation;
• Support the transition of engagement to post-engagement team members and address questions related to HCP payments or transfer of value data

Other :

Skills :