Customer Quality Engineer

About the job Who are we : Antolin is a leading global automotive supplier; we are experts in designing, manufacturing, and supplying innovative solutions for vehicles around the world. Our product portfolio includes trim, headliners, and cockpits, as well as lighting and other interior systems. We offer comprehensive solutions with a focus on quality, safety, and sustainability. Our products are used in many of the world’s leading car brands. In fact, Antolin equips nearly 600 vehicle models around the world. With over 120 plants in 25 countries, Antolin has achieved this strong industry presence through over seventy years of working with our customers in order to develop a complete cycle of component manufacturing, from their conception and design, through the development and validation stages, to their industrialization and sequenced delivery. We are working hard on spearheading the transformation that the automotive industry is currently experiencing with regard to vehicle interiors by collaborating with our customers. We do so in order to develop more sustainable and technologically advanced vehicles that are also adapted to the new needs and requirements of their passengers. As part of this transformation, Antolin is committed to a sustainable business model that focuses on and creates value for all its stakeholders, including its customers, employees, investors, suppliers, and society as a whole. Mission : Achieve customer satisfaction through continuous improvement of the plant's production processes and adherence to the quality system, reducing waste to a minimum, through leadership in the work team and with members of other departments. Coordinate efforts to achieve a quality product in accordance with our customers' specifications, meeting their expectations, promoting self-control in the processes, complying with the quality systems established by Antolín Saltillo. Responsibilities : Customer service and provide immediate response to reported rejections until complete closure. Lead Interdisciplinary Team for Problem Resolution (8D) with Clients - Red Table Maintenance of internal Management Indicators (Customer Complaints, Non-Quality Costs) Follow-up to audits and the action plans derived from them. Planning, Elaboration and Control of PPAPs for clients Follow-up to modifications in product and / or process. Follow-up to warranty claims Active participation in Launch activities (PPCR, IPA, CPA, IPH and CPH) Maintenance and Follow-up to Control Guidelines Elaboration, control and follow-up of SCRAP issues Maintenance of Process Control Plans What we are looking for : Industrial engineer similar or related career. At least 3 years of relevant experience as a Quality Engineer in the Automotive Industry. At least 2 year of experience with Nissan NPQP or APQP Training certificate SAP Immediate response to emerging situations in Quality Area. Knowledge on assembly, injection and pressing processes. Conversational English. What can we offer you : You will be part of a highly engaged multinational with international career opportunities. We offer you a learning journey adapted to your profile. You will work on international projects for world- renowned companies in Automotive sector. You can find an Open Environment to learn new technologies. Here at Antolin, we are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics. We encourage applications from all individuals and strongly support diversity in our workplace. We strive to create an inclusive environment for everyone, and we are committed to treating everyone in a fair and equitable manner. We are proud to be an equal opportunity employer and are committed to fostering a diverse and inclusive work environment. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. The Company reserves the right to revise the job description at any time. Duties, responsibilities or activities may change, or new ones may be assigned at any time with or without notice. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. Please contact your resume at :