Customer Support / Customer Service Representative • •Immediate Hire • •

About the company :

is the customer-facing brand of Van Hessen and Devro, two globally recognized leaders in the production of natural casings, collagen casings and gels, serving customers in over 110 locations worldwide.

Together, we've over 200 years combined experience of supplying food manufacturers worldwide.

From technology to circularity, optimization to innovation, reliability to quality, you can depend on us for expert advice and support.Are you passionate about delivering exceptional customer service experiences and collaborating with others in a fast-paced environment?

As our Customer Support Specialist, you will be responsible for building and maintaining relationships with our Latin American customers by being a trusted advisor, creating a rapport and instilling product confidence.Process and monitor sales orders, ensuring complete order administration.

Provides service to customer and manages customer specific information (e.g. provides information, supports, answers questions, etc.)

Minimum 2 years of sales and customer service experience

Bi-lingual in Spanish & English

Analytical thinking capabilities with creative problem-solving skills

Knowledge of manufacturing processes, production planning and logistics management is highly advantageous for this roleWorking hours Monday-Friday 8am-5pmWe value the support recruitment agencies provide, however we are unable to accept speculative CV's from agencies we are not already engaged with.