Sr Salesforce Service Cloud Consultant / Developer

We're Hiring : Remote Certified Salesforce Service Cloud Consultant / Developer in Mexico

Location :  Remote from Mexico

Job Type :  Full-Time

Experience Level :  Mid to Senior-Level

Industry :  Technology

Must have excellent English speaking and writing skills

About Us :

At eSage Group, we’re on a mission to continue building out our expert Salesforce implementation team. Although we have great skills in the Marketing Cloud implementation space, we are looking to develop more expertise in the Service Cloud arena. As such, we are looking to add highly skilled certified Service Cloud implementation members to our team.

As we scale our customer experience and support operations, we’re looking for a talented and Certified Salesforce Service Cloud Consultant / Developer  to help us build and optimize our Salesforce CRM ecosystem.

What You’ll Do :

• Design, configure, test and implement customized Salesforce Service Cloud solutions for our customers.
• Implement and maintain case management, knowledge base, and omni-channel support features
• Collaborate with cross-functional teams to gather requirements and translate them into scalable technical solutions
• Develop Apex classes, triggers, Lightning components, and Visualforce pages
• Integrate Salesforce with external systems using APIs and middleware
• Ensure best practices in security, performance, and maintainability
• Troubleshoot and resolve issues in existing configurations and code

What We’re Looking For :

Nice to Have :

Why Join Us?

Ready to Apply?

Send your resume and a brief note about why you're excited to join us to